AN 'ACTION PLAN' FOLLOWING OUR MOST RECENT PATIENT SURVEY HAS BEEN E-MAILED OUT TO ALL PATIENTS REGISTERED IN OUR PATIENT PARTICIPATION GROUP (PPG)...a big thank you for taking the time to complete this survey...
Results of surveys and action plans are available to view on our website or in reception.....
At Sunny Meed we encourage ALL patients to become involved in shaping their healthcare and value any input that patients can provide from feedback, writing surgery reviews, completing on-line surveys, contributing at forum meetings at the surgery or at the CCG and even fundraising for equipment.
The Department of Health require us to undertake a 'friends and family test' and we would be very grateful if you follow the link under 'Have Your Say' or alternatively via 'I Want Great Care' or NHS Choices and rate us on your experience of the care that you receive from us at Sunny Meed.
Feedback forms are also available at reception if you prefer.
We have undertaken surveys of 'young people' (patients 13-18 years of age) registered at the practice to ensure we meet their specific requirements.
We have 2 Patient Participation Representatives to support the surgery - a big thank you for volunteering to help us keep 'patient priorities' at the heart of all developments.
We are always keen to receive feedback and appreciate your time in undertaking a review. All feedback is discussed by the Sunny Meed team and used during monthly in-house training sessions, highlighting areas in which we can make improvements and reflecting upon good practice.
PLEASE CLICK HERE for further advice from the GMC about giving feedback